Politique de confidentialité | Delicious Origins

Privacy policy

The Delicious Origins website is owned by Delicious Origins, which is a data controller of your personal data.

We have adopted this privacy policy, which sets out how we handle information collected by Delicious Origins, and also provides the reasons why we need to collect certain personal data from you. Therefore, you should read this privacy policy before using the Delicious Origins website.

We care about your personal information and are committed to ensuring its confidentiality and security.

Personal information we collect

When you visit Delicious Origins, we receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and login information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to particular pages, information about interaction between pages and methods used to navigate away from the page. We also collect personally identifiable information (including name, email address, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

How do we collect information ?

When you make a reservation or a transaction on our website, as part of the process, we collect the personal information you give us, such as your name, address and e-mail address. Your personal information will only be used for the specific purposes mentioned above.

Why do we process your data ?

Our top priority is the security of customer data and, as such, we may only process minimal user data to the extent that is absolutely necessary to maintain the website. Automatically collected information is used only to identify potential cases of abuse and to compile statistical information about the use of the website. This statistical information is not otherwise aggregated to identify a specific user of the system.

You can visit the website without telling us who you are or revealing any information by which anyone could identify you as a specific, identifiable individual. However, if you wish to use certain features of the website, or if you wish to receive our newsletter or provide other details by filling out a form, you may provide us with personal data, such as your e-mail, first name, last name, city of residence, organization, telephone number. You may choose not to provide us with your personal data, but then you may not be able to take advantage of certain features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who do not know what information is required are encouraged to contact us via web@deliciousorigins.com.

Use of your information

We may contact you to provide information about your account, to resolve problems with your account, to resolve a dispute, to collect fees or monies owed, to survey your opinion through surveys or questionnaires, to send updates about our company, or as necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by e-mail, telephone, text messages and postal mail.

How is your data stored ?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell you our products and services. Your data may be stored through Wix.com's data storage, databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company comply with the standards set forth by PCI-DSS, as administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers.

Data Collected Through Cookies

A cookie is a text file that is deposited when you visit a website, mobile application or online advertisement and stored in a specific area of your computer or mobile device's hard drive. Cookies are managed by your Internet browser or the mobile application you are using, and only the issuer of a cookie can decide to read or modify the information contained in it.

By accepting the use of cookies on our website, you acknowledge and agree that we may track and record information for systems, marketing, troubleshooting, and administrative, analytical, and reporting purposes, and that we may use your personal data for the following purposes:

tracking and recording the total number of visitors to our website and the parts of the website that are visited by visitors using cookies;
to operate our website We refer to these cookies as "strictly necessary";
to analyze our website, for example to collect information that will help us understand the browsing habits of visitors to our website
compile statistical reports on site activity, such as the number of visitors and the pages they visit;
to improve the functionality of our website in some cases, to remind us of information about you when you visit our site. This may be necessary for the performance of some of our services; and
record your visit to our site, the pages you visit and the links you follow. We use this information to make our site more relevant to your interests and to identify products or services that may interest you. We may also share this information with third parties for the same purpose.

Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc (Google). Google Analytics uses cookies, which are text files placed on your computer or smartphone, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is usually transmitted to and stored by Google on a server in the United States. If IP anonymization is activated on this website, however, your IP address will be truncated by Google in the Member States of the European Union or in other states that are party to the Convention on the European Economic Area before being transmitted. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA for truncation. Google will use this information on behalf of the website operator to evaluate your use of the website, to compile reports on website activity and to provide other services relating to the use of this website.

The IP address transmitted to your browser within the scope of Google Analytics will not be associated with any other data held by Google.

Cookies related to Google Analytics are used to collect data about how our customers use our website, such as the pages they visited, the interactions they had on those pages, and information about the type of device they use. We combine this data and analyze it to improve the performance of our services and to refine the products we offer. We may also use this information and combine it with profile data to help us understand which of our products, services and offers might be of interest to you. With this information, we can tailor our advertisements and certain aspects of our websites to each visitor based on your usage.

You can prevent cookies from being stored by selecting the appropriate settings in your browser software; however, please note that if you do so, you may not be able to use all the features of this site.

Use of MailChimp

This site uses MailChimp, a marketing automation, email marketing, postal marketing and text marketing tool. Information submitted in our forms such as email address, first and last name, and phone number may be stored in our MailChimp account for marketing communication purposes.

For more information on how MailChimp processes data, please refer to their terms of use.

Your rights

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
The rights relating to automated decision making and profiling.

If you wish to exercise this right, please contact us by email at web@deliciousorigins.com.

In addition, if you are a European resident, we note that we process your information in order to perform contracts we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests listed above. In addition, please note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for these other websites or the privacy practices of third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that may collect personal information.

Information security

We secure the information you provide on computer servers in a controlled and secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal data in its control and custody. However, no data transmission over the Internet or a wireless network can be guaranteed.

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we have a good faith belief that disclosure is necessary to protect our rights, your safety or the safety of others, to investigate fraud or to respond to a government request.

Privacy policy update

We reserve the right to change this privacy policy at any time, so please check back frequently. Changes and clarifications will be effective when posted on the website. If we make material changes to this policy, we will notify you here of the updated policy so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

Contact information

If you would like to contact us to understand more about this policy or if you would like to contact us regarding any questions about your individual rights and your personal information, you may send an email to web@deliciousorigins.com.